Terms & Conditions
Last Updated: October 23, 2025
Welcome to Zircon Fashions.
This document sets out the terms and conditions (“Terms”) governing the use of our website — www.zirconfashions.com — and the purchase of our jewellery and accessories.
By accessing or using this website, you agree to be bound by these Terms, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws of India.
If you do not agree to any part of these Terms, please refrain from using our website or services.
1. Legal Entity Information
The website www.zirconfashions.com is owned and operated by:
Zircon Fashions
Registered Address: No. 18, 4th Street, Srinivasa Nagar,
Lakshmipuram Main Road, Poonamallee, Chennai – 600056, Tamil Nadu, India
Email: zirconfashions@gmail.com
Phone: +91 63856 28444
2. Compliance with Indian Laws
Zircon Fashions operates in accordance with the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000.
We ensure transparent display of product details, pricing, return and refund policies, and customer grievance procedures as mandated under Indian law.
3. Products and Descriptions
We make every effort to ensure that product descriptions, images, prices, and other details are accurate and up to date.
However, minor variations in colour, size, finish, or texture may occur due to lighting, photography, or screen settings.
Such differences shall not be considered as defects.
All our jewellery is either handcrafted or hand-finished, and natural variations are part of their design and authenticity.
We reserve the right to modify product pricing, discontinue products, or make changes without prior notice.
4. Order Acceptance and Payment
When you place an order on our website, it constitutes an offer to purchase.
We reserve the right to accept or reject your order at our sole discretion.
Payment must be made at the time of placing the order through our secure payment gateways (including credit/debit cards, UPI, and net banking).
Your order is confirmed once payment is successfully processed and you receive an email confirmation from us.
In case of any payment failure or technical issue, Zircon Fashions shall not be liable for transaction errors caused by third-party payment gateways.
5. Shipping and Delivery
All orders are shipped through registered courier partners with valid tracking details provided upon dispatch.
Delivery timelines are approximate and may vary based on location and logistics constraints.
We are not responsible for delays caused by courier companies, incorrect addresses, or natural calamities.
However, our support team will assist you in tracking and resolving delivery-related issues.
6. Returns, Replacements, and Refunds
We follow a customer-friendly policy that aligns with Indian consumer protection norms.
-
Products can be returned or replaced only if damaged, defective, or incorrect upon delivery.
-
You must notify us within 48 hours of delivery with clear photo or video evidence.
-
Returns will be processed only after inspection and approval.
-
Refunds (if applicable) will be issued to the original payment method within 7–10 working days after the returned item reaches us.
-
Items purchased during discounts, clearance sales, or marked as “Non-Returnable” are not eligible for return or exchange.
Our full Return & Refund Policy is available separately on the website.
7. Cancellation Policy
Orders can be cancelled within 12 hours of purchase, provided they have not been shipped.
Once dispatched, cancellations are not possible.
Approved cancellations will be refunded within 5–7 working days after confirmation.
8. Pricing and Taxation
All prices displayed on the website are in Indian Rupees (INR) and inclusive of applicable GST under the Goods and Services Tax Act, 2017.
We reserve the right to revise prices at any time without prior notice.
Shipping charges (if applicable) will be displayed during checkout before final payment.
9. Intellectual Property Rights
All logos, product designs, photographs, and written content on www.zirconfashions.com are the intellectual property of Zircon Fashions.
Any unauthorised use, reproduction, or modification of this content is strictly prohibited under the Copyright Act, 1957 and Trade Marks Act, 1999.
10. Limitation of Liability
Zircon Fashions shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.
While we take utmost care to ensure product quality and safety, we disclaim liability for allergic reactions or misuse of our products.
11. Privacy and Data Protection
Your personal data is collected, stored, and processed in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We do not share your personal information with third parties except as required for payment processing, order delivery, or legal compliance.
For more details, please refer to our Privacy Policy page.
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India.
In case of disputes, the matter shall be subject to the exclusive jurisdiction of the competent courts at Chennai, Tamil Nadu.
13. Grievance Redressal
In compliance with Rule 5(9) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, the following person has been appointed as our Grievance Officer:
Grievance Officer:
Mr. [Insert Name]
Email: zirconfashions@gmail.com
Contact: +91 63856 28444
Address: No. 18, 4th Street, Srinivasa Nagar, Lakshmipuram Main Road, Poonamallee, Chennai – 600056
All grievances will be acknowledged within 48 hours and resolved within 15 working days as per Indian law.
14. Contact Information
For any clarification regarding these Terms & Conditions, please contact us at:
Zircon Fashions
No. 18, 4th Street, Srinivasa Nagar, Lakshmipuram Main Road, Poonamallee, Chennai – 600056
📞 +91 63856 28444
📧 zirconfashions@gmail.com
🌐 www.zirconfashions.com